Hands up: How many times have you sent an email to a customer or supplier when you really should have called them? You're used to using a phone but the idea of having to call someone in an open space office seems to give you the jitters. If this sounds like you, you may have phone phobia. We're going to show you how to beat those nerves, pick up the phone and talk with confidence.
Link to source: https://www.youtube.com/watch?v=jeUovnNp3Yk